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FREQUENTLY ASKED QUESTIONS

Why are vocal performances priced differently?

As of April 2025 all vocal performances such as Musical Theatre, Vocal, Pop Song, Stage etc will carry an extra charge of £5 due to the extra work involved in recording and processing the audio - please click here for full details

Why won't my USB work on my TV?

Our USB’s are formatted to the exFAT standard as this allows the large file size of a high quality show video. 

They are intended as a storage medium or for use on a computer

Most TV’s only support FAT32 however this only allows for small files which means that it won't work for a full show.

If you have a computer, we would recommend either casting it to your TV or play via HDMI 

If you have a smart TV with good internet connection, you can install the MEDIAZILLA app and we can send a link to create a free account where you can watch it via the app

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